Terms of service

OVERVIEW

Welcome to BYS Store. The terms “we”, “us” and “our” refer to BYS Store.

BYS Store operates this website and online store and provides customers with access to products, information, content, features and related services collectively referred to as the “Services”.

Our online store is powered by Shopify, which provides the ecommerce platform that enables us to offer our products and Services to you.

BYS Store is operated from India and primarily offers products for sale to customers in the United States.

By visiting our website, browsing our store, placing an order or otherwise using our Services, you agree to be bound by these Terms of Service and the policies made available on our website.

Please read these Terms carefully before using our Services. If you do not agree to these Terms, you should not access or use our Services.

SECTION 1 - ELIGIBILITY AND USE OF OUR SERVICES

By using our Services, you represent that you are at least the age of majority in your place of residence or that you have the permission of a parent or legal guardian where required by applicable law.

You agree to use our Services only for lawful purposes.

You must provide accurate, current and complete information when placing an order or creating an account.

You are responsible for maintaining the security of your account credentials and for activities conducted through your account.

SECTION 2 - PRODUCTS

We make reasonable efforts to accurately display and describe our products.

Product colors, appearance and minor details may vary depending on screen settings, lighting, photography and reasonable manufacturing variations.

Product images may be used for illustrative purposes. We do not guarantee that the appearance of a product on every device will exactly match the physical product.

We reserve the right to update product descriptions, prices, specifications and availability where reasonably necessary.

We may discontinue products or limit quantities at any time.

SECTION 3 - ORDERS

When you submit an order, you are making an offer to purchase products from BYS Store.

We reserve the right to accept, decline or cancel an order where reasonably necessary, including due to:

Product availability;

Payment authorization issues;

Incorrect pricing or product information;

Suspected fraud or unauthorized activity;

Shipping restrictions; or

Technical errors.

Your order is considered accepted after payment has been successfully processed and the order has been confirmed.

Please review your shipping address, contact information and order details carefully before placing your order.

Once an order enters processing or fulfillment, we may be unable to cancel or modify it.

If we cancel an order after receiving payment, the applicable payment amount will be refunded to the original payment method.

Returns and refunds are handled according to our Return and Refund Policy.

SECTION 4 - PRICING AND PAYMENT

Prices displayed on our store are generally shown in United States Dollars (USD) for customers shopping in our United States market unless otherwise indicated.

Prices, discounts and promotional offers may change without prior notice.

The price charged for a product will normally be the price displayed at the time the order is submitted, subject to correction of obvious pricing or technical errors.

Applicable taxes, shipping charges or other charges, when applicable, may be displayed at checkout.

You agree to provide accurate and authorized payment information.

We may hold, decline or cancel transactions where payment cannot be verified or where fraudulent or unauthorized activity is reasonably suspected.

SECTION 5 - SHIPPING AND DELIVERY

We currently primarily ship products to customers in the United States.

Available shipping destinations and shipping options are displayed during checkout.

Shipping and delivery timeframes displayed on our website are estimates unless expressly stated otherwise.

We will make reasonable efforts to process and ship orders within the timeframe communicated to customers.

Delivery delays may occur because of shipping carriers, customs processing, weather, supply interruptions, high order volumes or other circumstances outside our reasonable control.

If we become unable to ship an order within an applicable promised or required timeframe, we will handle the delayed order in accordance with applicable consumer laws and regulations.

Where required by applicable law, customers may be notified of a material shipping delay and provided with applicable options regarding the delayed order.

Customers are responsible for providing an accurate and complete delivery address.

We are not responsible for delivery problems caused by incorrect or incomplete address information supplied by the customer.

Additional shipping information is available in our Shipping Policy.

SECTION 6 - RETURNS AND REFUNDS

Eligible products may be returned in accordance with our 10-Day Return and Refund Policy.

Customers must contact us to request a return within 10 days after receiving the item.

Returned products must satisfy the eligibility requirements stated in our Return and Refund Policy.

Products sent back without first requesting a return may not be accepted.

Refunds, return shipping costs, damaged products and incorrect items are handled according to our Return and Refund Policy.

SECTION 7 - PRODUCT ISSUES AND DAMAGE

Customers should inspect their order after delivery.

If a product arrives defective, damaged or incorrect, please contact us as soon as possible at storequeryasking@gmail.com.

We may request reasonable photographs, videos or other information necessary to review the issue.

Where a claim is approved, we will provide an appropriate remedy in accordance with our policies and applicable consumer laws.

SECTION 8 - INTELLECTUAL PROPERTY

Unless otherwise stated, original website content created by or for BYS Store, including our original text, graphics, branding and website design elements, is owned by or licensed to BYS Store.

You may use our Services for personal and non-commercial purposes.

You may not reproduce, distribute, modify, republish or commercially exploit our original website content without authorization.

Third-party trademarks, product names, photographs, application content and other intellectual property remain the property of their respective owners.

Nothing in these Terms transfers ownership of any intellectual property to you.

SECTION 9 - THIRD-PARTY TOOLS AND SERVICES

Our store may use third-party applications, payment services, review tools, analytics services, fulfillment providers and other service providers.

These third parties may operate under their own terms, policies and privacy practices.

We do not control every aspect of independent third-party services.

Your use of third-party services may be subject to additional terms provided by the applicable provider.

SECTION 10 - THIRD-PARTY LINKS

Our Services may contain links to websites operated by third parties.

We are not responsible for the content, accuracy, security or privacy practices of independent third-party websites.

You access third-party websites at your own discretion.

We encourage you to review the applicable terms and privacy policies before providing information or completing transactions with third parties.

SECTION 11 - RELATIONSHIP WITH SHOPIFY

BYS Store is powered by Shopify, which provides the ecommerce technology used to operate our online store.

Products offered through BYS Store are sold by BYS Store and not by Shopify.

Transactions for products purchased from our store are transactions between the customer and BYS Store.

To the extent permitted by applicable law, Shopify is not responsible for products sold by BYS Store or for claims arising solely from those products or transactions.

SECTION 12 - PRIVACY

Personal information collected through our Services is handled according to our Privacy Policy and applicable privacy laws.

Our store and certain related services are hosted or supported by Shopify and other service providers.

Information may be processed by service providers where necessary to operate our website, process orders, prevent fraud, communicate with customers and provide the Services.

Please review our Privacy Policy for further information regarding how personal information is collected, used and shared.

SECTION 13 - REVIEWS, PHOTOS AND FEEDBACK

Customers may have the ability to submit reviews, photographs, videos, comments or other feedback.

By submitting content directly to BYS Store, you confirm that you have the right to submit the content.

Subject to applicable law, you grant BYS Store a non-exclusive, worldwide, royalty-free permission to use, reproduce and display submitted content in connection with operating and promoting our store.

You must not knowingly submit false, misleading, unlawful, abusive or infringing content.

We may moderate or remove content that violates these Terms or applicable law.

SECTION 14 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, our Services may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery estimates or product availability.

We reserve the right to correct errors and update inaccurate information.

Where permitted by applicable law, we may cancel an order affected by an obvious pricing or technical error.

If payment has already been collected for an order that we cancel, the applicable amount will be refunded.

SECTION 15 - PROHIBITED USES

You may not use our Services:

For unlawful or fraudulent purposes;

To violate applicable laws or regulations;

To infringe the rights of another person or business;

To transmit viruses, malware or harmful code;

To obtain personal information about others without authorization;

To send spam, phishing communications or deceptive material;

To interfere with the security or operation of our Services;

To impersonate another person or entity;

To knowingly provide materially false or misleading information; or

To improperly scrape, overload, disrupt or abuse our website or Services.

We may restrict or terminate access to our Services where these Terms are materially violated.

SECTION 16 - TERMINATION

We may suspend or terminate access to our Services where a person materially violates these Terms, engages in fraudulent activity or creates a significant security or legal risk.

Termination does not affect obligations or liabilities that arose before termination.

Any provisions that reasonably need to survive termination will continue to apply.

SECTION 17 - DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, our website and Services are provided on an “as is” and “as available” basis.

We do not guarantee that our website will always operate without interruption, delay or technical error.

Nothing in these Terms excludes warranties, guarantees or consumer rights that cannot lawfully be excluded or limited.

SECTION 18 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, BYS Store will not be liable for indirect, incidental, special or consequential losses arising from use of our Services.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

Nothing in these Terms is intended to waive mandatory consumer rights available to customers under applicable law.

SECTION 19 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold BYS Store harmless from third-party claims, losses or reasonable expenses arising directly from:

Your unlawful use of our Services;

Your material violation of these Terms; or

Your infringement of another party's rights.

SECTION 20 - SEVERABILITY

If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be enforced to the maximum extent permitted or severed where necessary.

The remaining provisions will remain in effect.

SECTION 21 - WAIVER AND ENTIRE AGREEMENT

Our failure to enforce a provision of these Terms does not constitute a waiver of that provision.

These Terms and the policies published on our website constitute the terms governing your use of the Services.

SECTION 22 - GOVERNING LAW AND CONSUMER RIGHTS

BYS Store is operated from India.

Subject to any mandatory consumer protection laws or jurisdictional rights that apply to a customer, these Terms are governed by the applicable laws of India.

Nothing in these Terms is intended to remove or restrict any mandatory rights available to customers under applicable United States federal or state consumer protection laws where those laws apply.

Any dispute will be handled subject to applicable law and any mandatory jurisdiction rights available to the customer.

SECTION 23 - CHANGES TO THESE TERMS

We may update these Terms of Service from time to time.

The current version of the Terms will be made available on our website.

Where required by applicable law, material changes will be communicated or become effective in accordance with applicable legal requirements.

Your continued use of the Services after updated Terms become effective constitutes acceptance of those updated Terms, subject to applicable law.

SECTION 24 - CONTACT INFORMATION

Questions about these Terms of Service can be sent to:

BYS Store

Email: storequeryasking@gmail.com